Problem viewing video-files

[DrammenAniCura]

Hi
I have multiple DICOM-files that I want to export. It is a mix of both images and videos. When I try to open the video-files nothing happen when I push "play". And when I try to export them the exported file is just a still image that last for 0,5 seconds. Is there anything I can do to view and export these videos?

Thanks for advice!

[microdicom]

Hello,
Could you send us a sample video file? We have to investigate it to look what is the problem with these file.
You can write us on support@microdicom.com