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Problem viewing video-files

Posted: Mon Aug 01, 2022 5:37 pm
by DrammenAniCura
Hi
I have multiple DICOM-files that I want to export. It is a mix of both images and videos. When I try to open the video-files nothing happen when I push "play". And when I try to export them the exported file is just a still image that last for 0,5 seconds. Is there anything I can do to view and export these videos?

Thanks for advice!

Re: Problem viewing video-files

Posted: Tue Aug 02, 2022 4:48 pm
by microdicom
Hello,
Could you send us a sample video file? We have to investigate it to look what is the problem with these file.
You can write us on support@microdicom.com